Shipping & Returns

Our postage system is easy to understand. Postage is added at the checkout stage depending on how heavy (in weight) your order is. You are then able to choose your preferred method of postage.

World wide delivery can be chosen for selected countries. Delivery to the USA can be chosen but Please note UK electrical machines are 230-240v and are not suitable for the USA.

For UK Delivery Expect delivery of your order within 28 days, although most items will normally be dispatched within 24hrs and received within 48-72 hrs. If we cannot deliver the goods within this time we will tell you the customer immediately and agree on another time for delivery. If we cannot agree on another time, we will offer the customer a refund.

For World Wide Delivery Expect delivery of your order within 28 days, although most items will normally be dispatched within 24hrs. Delivery Times will vary from place to place, please contact us if you have a question about an item with the weight of your order and your delivery address for a time. If we cannot deliver the goods within this time we will tell you the customer immediately and agree on another time for delivery. If we cannot agree on another time, we will offer the customer a refund.

Has Bean retains the right to choose the method of postage. Alternative equivalents may be chosen regardless of the method decided at the checkout area.

Has Bean Refund Policy

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.

you the consumer are given the right to cancel as required by the Distance Selling Regulations (to not include orders that are to your personal specification.) You the consumer have the right to cancel your order without giving a reason The cancellation period in the case of contracts for the supply of goods begins with the day on which the contract is concluded. The cancellation period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. You the consumer can be asked to return and pay for the cost of returning the goods. Further information on this can be found on the Department of Trade and Industry website at http://www.dti.gov.uk/CACP/ca/policy/distanceselling/newregs.htm . Items must be returned in the condition they were sent and be unopened. Roasted coffee is excluded from these terms

Returns Address

Has Bean
Unit 25, Ladford Covert
Ladfordfields Industrial Estate
Seighford
Stafford
ST18 9QG
United Kingdom