Our postage system is easy to understand. Postage is added at the checkout stage depending on how heavy (in weight) your order is. You are then able to choose your preferred method of postage.
European delivery can be chosen by selecting Euros as your currency. Delivery to the USA can be chosen by selecting US Dollars. (Please note UK electrical machines are 230-240v and are not suitable for the USA). Expect delivery of your order within 28 days, although most items will normally be dispatched within 24hrs and received within 48-72 hrs. If we cannot deliver the goods within this time we will tell the customer immediately and agree on another time for delivery. If we cannot agree on another time, we will offer the customer a refund.
Mr Tea retains the right to choose the method of postage. Alternative equivalents may be chosen regardless of the method decided at the checkout area.
Mr Tea Refund Policy
If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.
Returns Address
Mr Tea
Unit 25, Ladford Covert
Ladfordfields Industrial Estate
Seighford
Stafford
ST18 9QG
United Kingdom